Legal
Privacy Policy
Last updated: November 3, 2026
This Privacy Policy describes how Prime Reach Media ("we," "us," or "our") collects, uses, and protects information when you visit our website or work with us through our project review process. It is a general U.S. policy and does not constitute legal advice. If you have specific questions about how a particular state privacy law applies to you, please contact us.
Information we collect
We collect the information you choose to give us, and limited technical information about your visit:
- Enquiry details. When you request a free ad review or contact us through our form, we collect your name, email, phone number (if provided), business name, website or social handle, monthly ad budget, and the message you write to us.
- Account details. If you are given access to our project portal, we collect your email address and the sign-in information needed to authenticate you.
- Project details. We keep the requirements, draft previews, revision requests, and approval records associated with your project so we can deliver and track it.
- Usage and technical data. We may collect basic device and browsing information, such as browser type and pages visited, through standard server logs and similar tools.
How we use your information
We use the information we collect to:
- Respond to your enquiry and provide a free ad review.
- Create and manage your project, share draft previews, and record approvals.
- Communicate with you about your project and related services.
- Improve our website, services, and customer experience.
- Meet our legal, accounting, or record-keeping obligations.
How we share your information
We do not sell your personal information. We may share it in limited ways:
- Service providers. We use trusted vendors that help us host the website, deliver projects, and run our business. They may process information on our behalf and are expected to protect it.
- With your consent. We share information when you ask us to or otherwise authorize it.
- Legal reasons. We may disclose information when required by law, court order, or to protect our rights, safety, or the safety of others.
Project portal and approvals
If you work with us through the project portal, your project details, draft previews, and approval records are stored so you and our team can review them. Internal notes and review information are accessible only to our team and are not shared with other customers. You approve drafts before delivery, and your approval is recorded with the project.
How long we keep your information
We keep enquiry and project information for as long as needed to respond to your request, deliver and support your project, and meet our record-keeping obligations. After that, we delete or anonymize it unless we are required to keep it longer.
Security
We use reasonable measures to protect your information, including restricting access to our team and service providers. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
Your privacy choices
Depending on where you live, you may be able to:
- Request access to or a copy of the personal information we hold about you.
- Ask us to correct or delete your personal information.
- Ask us to limit or stop certain uses or sharing of your information.
- Opt out of marketing communications at any time.
To make any of these requests, or to ask a question about this policy, email us at the address below. We will respond within a reasonable time and may need to verify your identity before acting on a request.
Children's privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take steps to delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above. We encourage you to review this page periodically.
Contact
Questions or privacy requests? Email primereachmarketing.inc@gmail.com.